Customer Submitted Reviews
Expedient and always answers the phone! Thank you for helping so quickly for all our rental homes here in Ramona!
I talked to Joe, the owner about a job that another company bailed on. Not only does he know what he is doing, he is professional, honest, and will make sure you get taken care of. After the other company bailed on the job, I called a couple other companies and these guys were the only ones willing to help. This is a tough industry, and its likely hard to retain good employees. Nice to know there is someone like Joe out there to help with these shitty situations. Will be recommending to family and friends.
Profesional staff, helpful and efficient.
Performed in extreme weather conditions (110F+) to get the work done on time.
Thank you guys.
Had a backup with all the rain not allowing normal flow and Peter came Monday morning not only drained but trouble shooted a blockage. Friendly and knowledgeable and would recommend. Side note we did the digging ourselves to save time and money.
We had an unfortunate situation with our septic and needed it serviced asap. They were so nice and helpful and were able to come out the very next morning it was a little pricier than I thought but i was okay with it and other companies were able to come out for over a week or so. When they showed up they were very nice, professional and it was even raining when he came and gave us very helpful advice on how to maintain it so our problem wouldn't happen again.
Great experience from start to finish. Fiberglass does not bend. Don't believe them if your septic company tells you they can't empty your fiberglass septic tank COMPLETELY because it will lose its shape. It is also normal to have a thick crust under the lead.
I decided to call Sludgebusters Septic after a smaller local company said they wouldn't be emptying my septic tank completely, and I never regretted it. Bryan S. showed up on time with a positive attitude and enthusiasm to answer all our questions. My septic tank was emptied, inspected and tested in a timely manner for a reasonable price.
Very satisfied, we will definitely use them again. Thank you Bryan S!
I called Tue. and they were able to come Wed. Happy camper! They said they'd be here between 8-10 and arrived at 8:30. Bryan was friendly, knowledgeable and Professional. He pumped the tank as expected and gave me some helpful tips about other issues I had. I got more than expected and wouldn't hesitate to call again. Very happy!
Our septic tank was WAYYYY over due to be pumped out. We had narrowed it down to Sludgebusters or Abbot. We finally chose Sludgebusters and made the call. The lady that answered the phone was so nice and got us scheduled for the following week, since we were not in any hurry.
The truck pulled up to our yard on time, with the Abbot logo on it. It turns out that it is now one company with two names. Peter introduced himself and went to work, but still took the time to explain everything to us that we asked or needed to know. He is a nice person and we are very impressed with his work.
Very reasonably price, especially considering he hand dug out the tank covering with a shovel, through the hard California DG in our yard, and we hadn't kept up with routine maintenance. We will be using them again.
This was my first experience with septic pumping and do to some bad advise I hadn't had the tank pumped for over ten years so there was some damage to the tank lid and baffle wall. Walt and Jason were my technicians, they showed up on time and got the job done quickly. Walt called in and got me good pricing on the needed repairs...
I highly recommend Sludge Busters, great company... "No Shit!" :-)
Update: The repairs were done the following week and at the cost quoted. Ed and Brad did a great job and were a wealth of knowledge of all things "shitty" (sorry, can't help myself!) :-)
We had to have a septic inspection done to purchase our home.. Peter was absolutely brilliant! We are first timers for septic & had a lot of questions. Peter answered all of them w/enthusiasm. It's hard to imagine a person could be enthusiastic about septic.. but Peter showed a passion for thoroughly understanding all details regarding his job, that I was shocked a bit.
People who are passionate about what they do, do a better job & are a pleasant experience for the people requesting the service. Peter is a gem & we won't hesitate to call again, hoping to get Peter next time! Highly recommend!!
Called SLUDGEBUSTERS Ramona because we'd been in our Borrego Springs home for nearly 15 years and the septic had never been emptied. Bryan Scruggs arrived at the appointed time and got straight to work. He was efficient and knowledgeable in completing his job. He gave the tank a thorough cleaning and left us ready to go for years to come. Thanks Bryan for your exemplary work.
This team of people are so reliable and professional and REALLY go the extra mile. It is always so nice to know you have a company you can count on, especially when it comes the , you know, not so pleasant business of septic situations. Love love love them!
I had a real emergency last month...the septic backed up into all 3 bathrooms ! I called a highly respected service which never showed up, so had to wait over the weekend, called SB early Monday morning, explained how desperate I was, and I was scheduled that day ! Father and son were very professional and knowledgeable about my predicament, which had them trying to find the tank without our knowing where the tank was even located ! It was a very scary time, needless to say, but they finally found the tank (gotta have a nose for this kinda business) The price quoted was very reasonable for the amount of time it took, etc. We couldn't be happier to have had this fine, family-run business to have done the job...thanks again guys !
Tenant at our rental house in Ramona contacted me on Saturday night that water was backing up in the house. We bought the place 3 years ago and supposedly the septic tank was pumped by Sludgebusters at that time Seems they were lying about that as they hadn't been there before. Regardless, Pete came today (Monday) and pumped the tank after the tenant and I dug up the lids. Great service by Pete and problem solved. Gave us advice on keeping the system in good shape.Tenant very happy. Will be installing risers to make it easy next time. Now to do the ones at our main house.
These guys are awesome! I just bought a home in Julian and about 6 days in my downstairs bathrooms flooded.
I have a septic system which is new to me. All I had to go by was some paperwork from an inspection done in March. SLUDGEBUSTERS was closed by the time I got home from work to this disaster. I called the emergency phone number online and within an hour, Edward and his partner were here, in Julian handeling what turned out to be a clogged pipe leading to the system due to the house sitting for almost a year. They explained what happened and here comes the kicker.....they didnt charge us because they had just been out in March. THANK YOU SLUDGEBUSTERS, EDWARD AND HIS PARTNER for helping us out!! Life-savers!
A great big thank you to Sludgebusters here in Ramona!
We were totally up to our armpits in you know what.
The entire staff was very responsive to our pretty immediate needs and never once were upset with a few and frequent phone calls...the technician Peter was/is terrific and is the very postive face of this local company.
The price was reasonable as compared other locations I solicited.
I highly recommend Sludgebusters and especially Peter!
Rudy and Daniel are now my "septic tank" team forever. Awesome experience. They showed up on time and got right to work and had my problem solved in about 30 minutes.
NONE of my drains were working and everything pointed towards a problem with my septic tank. Rudy knew what it was the second they got the tank lid off. There was a "log jam" (heh) in the incoming baffle, which he quickly knocked out. He also trimmed the pipe coming into the baffle to help prevent the problem from happening in the future and didn't charge any extra for that.
He asked if I wanted the septic tank pumped so i asked how much sludge was in it - he stuck a shovel in and told me there was no reason to have it pumped today. He could have easily said I needed it pumped and made an extra couple hundred bucks - that alone really impressed me.
I am SUPER happy I chose them to do the work and they will be my 'go to" company for my septic system.
Ed and Brad did a fantastic job. They were able to fit us in quickly, arrived right on time and were very knowledgeable. I appreciated them taking the time to explain what needed to be done and answering all of our questions. They clearly take pride in their work and have the experience to troubleshoot issues related to plumbing and septic tank functioning. Great work, great people. We highly recommend!
A big Thank You to Sludgebusters (7703742112) who gave advice on minimizing problems including preventing flooding when we realized septic backed up, and were there bright and early to deal with problem next morning. System pumped out and back to working order in no time! Nice folks, good job!
We used Sludgebusters for the first time. Great communication and very punctual. Peter was our technician and he was knowledgeable, informative and friendly. We learned a lot about our system while he worked. The price is competitive and we will definitely use them again!!
Had a total block up on a weekend. They were kind enough to come out dig down to the top of the septic tank suck everything out and every thing worked fine from there. The man that came out with super helpful and we're now on their list be called every five years for a pumping. Highly recommend
Best service ever. Edmund was super helpful and we would have been lost without him. Highly recommend, will utilize again
Thank You! ~ Banks family
This company is top notch from beginning to end. I have used them 3 times over the years and from the setting of the appointment to the service call, nothing but professional. I will recommend Sludgebusters to anyone who has septic. Thanks Ed!
Ed and Brian... You guys are amazing! These two guys found my wedding ring in the septic tank!!! I will never be thankful enough. From receptionist to the pumping, I was always treated kindly and professionally. They found my "Diamond in the Rough"
Peter came out today from Sludge Busters to pump septic tank. He was extremely professional and helpful. He had no problem driving down the long steep driveway. Would not hesitate to hire Sludge Busters and any of their employees again!
Re: Septic pump out & repair 5/5/16.
Ed is a true veteran professional that assesses situations and performs the tasks methodically. I was kept informed and witnessed quality workmanship. Enjoyed his presence. Thank you. Jerry Upham, Valley Center
Ed was awesome. I called this morning to see if he could come out today because our toilet was backing up into the shower and he was here before 2 p.m. and had it pumped and working again. I really appreciated his quick response.
This company really knows about customer service. An emergency arose at my house (the day before Thanksgiving) and I had 24 people coming for dinner. Sludgebusters was the only business that would help me out and allowed our celebration to take place. Every other business was "out" for the holiday! Wow! Emergencies happen and Sludgebusters were there to help! Can't say enough about their service. I am incredibly grateful to them. Thank you!!!!
Great costumer service. I was so nervous how much it would cost. When they told me I was thankful their pricing was very reasonable. Joe came out immediately and saved the day. Thank you Joe.
We had an issue with our tank on a Sunday morning. I called several places and, only Sludgebusters had an Emergency Phone Number easily visible on their website. I called the number and it was answered right away by Ed which was awesome. He was out at our place within 2 hrs (he was finishing up another job when I called) and took care of the problem. Not to mention, we had great conversations while he was working. They've got another lifelong customer here.
Recently has our septic pumped and they showed up on time and got the job done quick. Great people!
I have used them twice now and each time they surpass my expectations. We used them to pump and inspect our septic when we sold our home in Ramona. Ed came out and explained everything, he was very informative and conversational. We used them again when we needed to suck the sludge out of the bottom of our pool/swamp that had been sitting for years. It was much better than hauling it out by the bucket and was definitely money well spent. Even the office people are awesome to deal with. Thanks again guys for all of you help!
Sludgebusters Septic Service understands how to deliver excellence in service. Cost effective, courteous service delivered in a timely manner... and during the service, Peter answered all of my questions regarding the hows and whys of my septic system. I wouldn't even think of calling a different company.
I know it sounds weird giving a review for a septic tank company, but believe me,if you need them you need them. I've been dealing with Sludgebusters to pump out my El Cajon property for the last 20 years and they have always given me fast, courteous, and expert service. I have no qualms recommending them to anyone.I know its not a glam business but thank goodness they are there. Yes Sludge Busters is a small family run business that bends over backwards to meet your needs, and give you the service and relief that you need.
My neighbor and I just had Peter from Sludgebusters pump out our septic tanks. Great service, knowledgable, courteous, quick, clean and a good price. If you need your septic tank pumped, these are the guys. I highly recommend them.